WhatsApp Business Account

How to create a WhatsApp Business Account in Veriflow

Embedded Sign Up

Register a WhatsApp Business API account using the pop-up provided by Facebook on Embedded Sign Up. In the menu option, scroll the menu to find WhatsApp, click on Manage WhatsApp and choose Embedded Registration.

This step-by-step guide will lead you through the WhatsApp Business embedded flow onboarding process as follows:

  1. Sign up for WhatsApp business.
  2. Provide a company number for your WhatsApp account.
  3. Connect WhatsApp.
  4. Start using Veriflow!

Required information for a successful WhatsApp onboarding:

  1. The legal name of your company and your WhatsApp display name.
  2. The URL of your business website.
  3. Your business email address.
  4. A Facebook account.
  5. The company phone number with which you want to send messages.
  6. Access to the specific phone number so you can verify the number.

Requirements for your business' WhatsApp number:

  1. The number MUST NOT have been used on WhatsApp before - even a personal or no longer used WhatsApp account.

  2. The phone number must be owned by your company.

  3. It will appear on your WhatsApp Business profile and you won’t be able to change it later.

  4. You must be able to receive an SMS or phone call to this number for OTP during the sign-up process.

    If you don’t have a number yet, you can request one from our team to help guide you through!

Connecting WhatsApp

To connect to WhatsApp and start chatting with your customers, you’ll need to continue with Facebook.

Setting up your Business Profile

  1. Log into Facebook using the email address or phone number that’s linked to your Facebook account.
  2. You can then create your Business Account by entering your business details.

Choosing a “display name” for your business on WhatsApp

Each number needs a “display name”. This name will be visible to your customers. It will be found in your Business' company info on WhatsApp and will be unchangeable once activated. Please take a look at Facebook’s guidelines for display names.

Verifying your business details

Businesses are only required to complete Business Verification when they’re ready to scale business-initiated conversations, add additional phone numbers, or request to become an Official Business Account (OBA).

Unverified business accounts can start conversations on WhatsApp with 50 unique customers in a 24-hour rolling period and receive an unlimited number of conversations from customers. You can learn more about business verification in Facebook's article Company Verification in the Business Manager.