Rate Limit

There are limits on how many requests are allowed in a particular time. Verihubs apply rate limit of maximum 50 RPS for each CLIENT. This rate limit is also divided into several categories according to the table below.

ServicesProductsRate Limit (RPS)
SMS-ServiceSMS OTP
SMS Non OTP
50
Whatsapp-ServiceWhatsapp Message / Bulk
Whatsapp OTP
30
Face-ServiceFace Recognition (Enroll, Verify, Compare, Search)
Face Anti Spoofing (Passive Liveness)
2
KTP-ServiceOCR (Extract)
OCR (Extract Async)
1
Data-Verification-ServiceElectronic Certificate Issuance
NPWP Verification
2

Example of Rate Limit Exceeded

  1. CLIENT (PT A) uses two services of SMS-Service (uses SMS Non OTP) and Whatsapp-Service (uses Whatsapp Message / Bulk) with a total RPS of 60 RPS. (This is not allowed as maximum limit of 50 RPS is applied).
  2. CLIENT (PT A) uses two services of Face-service (Passive Liveness) and Whatsapp-Service with a total RPS of 50 RPS. (This is not allowed even if does not exceed 50 RPS as Face-service has maximum 2 RPS and Whatsapp-Service has maximum 30 RPS, in total can only be 32 RPS at most)

If you need to use Verihubs services exceeding the rate limit stated above, then you have to contact our Customer Success and apply for the request at least two (2) working days in advance.


Terdapat batasan terhadap seberapa banyak sebuah permintaan dapat ditangani dalam satu satuan waktu. Verihubs mengaplikasikan rate limit dengan maksimum 50 RPS untuk tiap KLIEN. Rate limit ini dibagi dalam beberapa kategori sesuai tabel berikut.

LayananProdukRate Limit (RPS)
SMS-ServiceSMS OTP
SMS Non OTP
50
Whatsapp-ServiceWhatsapp Message / Bulk
Whatsapp OTP
30
Face-ServiceFace Recognition (Enroll, Verify, Compare, Search)
Face Anti Spoofing (Passive Liveness)
2
KTP-ServiceOCR (Extract)
OCR (Extract Async)
1
Data-Verification-ServiceElectronic Certificate Issuance
NPWP Verification
2

Contoh Melewati Batas Rate Limit

  1. KLIEN (PT A) menggunakan dua layanan SMS-service (SMS Non OTP) dan Whatsapp-service (Whatsapp Message / Bulk) dengan total 60 RPS. (Hal ini tidak dapat diakomodir karena maksimum rate limit yang diterapkan adalah 50 RPS).
  2. KLIEN (PT A) menggunakan dua layanan Face-service (Passive Liveness) dan Whatsapp-service dengan total 50 RPS. (Hal ini tidak dapat diakomodir meskipun tidak melewati 50 RPS, karena Face-service memiliki maksimum 2 RPS dan Whatsapp-service memiliki maksimum 30 RPS. Dengan demikian, total maksimum yang memungkinkan adalah 32 RPS).

Apabila ada keperluan penggunaan layanan Verihubs yang melebihi batasan rate limit sebagaimana dicantumkan di atas, maka dapat menghubungi Tim Customer Success Verihubs dan mengajukan permohonan setidaknya dua (2) hari kerja sebelumnya.