Getting started to use the Verihubs' WhatsApp Service
In order to use the WhatsApp Service within Verihubs you need to setup your WhatsApp Business Account ( WABA ) and the profile.
🎈 Setting Up the WABA using Embedded Registration
Verihubs utilizes WhatsApp's Embedded Sign Up so that you can be onboarded in a matter of minutes instead of days.
In order to Setup the your WABA, first open the Verihubs Dashboard and make sure that you're logged in.
Then on the sidebar, scroll down to WhatsApp section, then open the Manage WhatsApp and click the Embedded Registration
When this page has shown up, at the Registration, click Start Now
Proceed to the next page
Now, proceed to register your WABA and profile by clicking the Create your own Channel, a window will pop up
Fill in your company details
Pick "Create a new WhatsApp Business profile"
Fill in your WABA and profile details
Now, verify your phone number that you want to use
Now after you have clicked OK, the WABA should be ready to be used.
Please inform our representatives to connect your WABA to your desired app-id.
After your WhatsApp Business Account is created, you can create a new template to send an OTP by clicking Manage WhatsApp Template on the left sidebar and choose the Manage WhatsApp and then click the "Template".
After submitting a new template to Facebook, you will get an update about the template in the table below. These are some statuses :
|NEW||The template is newly made.|
|PENDING||The template is submitted to Facebook and is still in process. The template will be reviewed in under 24 hours.|
|APPROVED||The template is approved by Facebook and ready to be used.|
|DELETING||The template is still processed to be deleted by Verihubs's admin.|
|REJECTED||The template has been rejected by Facebook and will need change.|
WhatsApp Messaging Limits
Messaging limits determine the maximum number of business-initiated conversations each phone number can start in a rolling 24-hour period. These limits do not apply to user-initiated conversations. A business-initiated conversation starts when the first message is delivered to a customer and ends 24 hours later. This limits implemented by the WhatsApp itself.
If you reach your messaging limit, you can start more conversations as soon as one or more active conversations end. Messaging limits do not apply to user-initiated conversations.
You can send message templates to up to 250 unique customers in a rolling 24 hour period, right after onboarding, and only need to complete business verification if you wish to scale.
There are four levels of messaging limits that apply to businesses that have completed Business Verification:
Allows your phone number to have 1,000 business-initiated conversations (with 1,000 unique customers) in a rolling 24-hour period.
Allows your phone number to have 10,000 business-initiated conversations (with 10,000 unique customers) in a rolling 24-hour period.
Allows your phone number to have 100,000 business-initiated conversations (with 100,000 unique customers) in a rolling 24-hour period.
Allows your phone number to have unlimited business-initiated conversations in a rolling 24-hour period.
You are automatically upgraded to a higher tier based on the volume and quality of the messages you send. Conversely, you can be downgraded if more of your messages are reported by users.
Updated 23 days ago