System Messages

These messages are posted via postMessage to the parent of the SDK iframe. The best practice to classify these messages are only through subject of each message.

Camera.NotAllowed

This message will be posted when the SDK detects an available camera with blacklisted camera name substring, specified on Builder.setVirtualCameraLabel.

{
  "subject": "Camera.NotAllowed",
  "data": {
    "message": "Virtual camera detected, please use device camera."
  }
}

Camera.NotFound

This message will be posted when the browser doesn't detect any video input.

{
  "subject": "Camera.NotFound",
  "data": {
    "message": "Camera not Found"
  }
}

Camera.PermissionDenied

This message will be posted when the user denies a camera permission request.

{
  "subject": "Camera.PermissionDenied",
  "data": {
    "message": "Please allow camera permission to continue the process."
  }
}

GenerateKey.Error

This message will be posted when generate key service failed. Reasons logged in messages.

{
  "subject": "GenerateKey.Error",
  "data": {
    "message": "Generate key service error. Reason: ${reason}"
  }
}

Internal.*

This message will be posted when there is any exception thrown internally by
the SDK.

{
  "subject": "Internal.${EXCEPTION_NAME}",
  "data": {
    "message": EXCEPTION_MESSAGE
  }
}

📘

Note

• ${EXCEPTION_NAME} is the exception name thrown internally.
• EXCEPTION_MESSAGE is the exception message thrown internally.

LicenseVerification.Undefined

This message will be posted when SDK built with wrong License ID or Public Key or without License ID or Public Key.

{
  "subject": "LicenseVerification.Undefined",
  "data": {
    "message": "SDK is built with wrong ${license} or without ${license}"
  }
}

📘

Note

The ${license} is either license ID or public key.

LicenseVerification.Error

This message will be posted when license service failed, error in service payload structure, or verify payload signature failed. Reasons logged in messages.

{
  "subject": "LicenseVerification.Error",
  "data": {
    "message": "License service error. Reason: ${reason}"
  }
}

LicenseVerification.Invalid

This message will be posted when license does not match with response from license service. License may already expired or wrong license type.

{
  "subject": "LicenseVerification.Invalid",
  "data": {
    "message": "License does not matched. License may already expired or wrong license type."
  }
}

LicenseVerification.Success

This message will be posted when license verification success.

{
  "subject": "LicenseVerification.Success",
  "data": {
    "message": "License verification success."
  }
}

ScreenOrientation.NotAllowed

This message will be posted when the user changes the device orientation while in the process of active liveness.

{
  "subject": "ScreenOrientation.NotAllowed",
  "data": {
    "message": "make sure your device orientation is in ${orientation}, otherwise it will affect the result."
  }
}

📘

Note

The ${orientation} is the orientation the active liveness expects.

Verification.Disrupted

This message will be posted when the user's full face is not detected after a successfull full face detection and 3 seconds after the active liveness model is loaded.

{
  "subject": "Verification.Disrupted",
  "data": {
    "message": "Verification has been disrupted."
  }
}

Verification.Error

This message will be posted when verification service failed. Reasons logged in messages.

{
  "subject": "Verification.Error",
  "data": {
    "message": "Verification service error. Reason: ${reason}"
  }
}

Verification.Success

This message will be posted when the whole liveness process is finished.

{
  "subject": "Verification.Success",
  "data": {
    "image": {
      "dimension": [WIDTH, HEIGHT],
      "size": SIZE_OF_FILE,
      "url": BARE_PNG_BASE64,
      "quality": QUALITY_COMPRESSION
    },
    "response": PASSIVE_LIVENESS_RESPONSE,
    "signature": AUTHENTICITY_SIGNATURE,
    "timestamp": RESULT_TIMESTAMP
  }
}

📘

Note

• WIDTH and HEIGHT is the resulting image dimension.
• SIZE_OF_FILE is the original size of the image in bytes.
• BARE_PNG_BASE64 is the image data in base64, without prepending image uri format of data:image/png;base64,.
• QUALITY_COMPRESSION is the compression ratio of the resulting image compared to the captured image, in the scale of 0 to 100.
• PASSIVE_LIVENESS_RESPONSE is the resulting passive liveness response service.
• AUTHENTICITY_SIGNATURE is the signature from Builder.setCredential input and image HMAC-SHA256. Format: ${clientId}${SHA256(${BARE_PNG_BASE64}).toString().toLowerCase()}${RESULT_TIMESTAMP}.
• RESULT_TIMESTAMP is the timestamp of the image taken.

Verification.Timeout

This message will be posted after the timeout duration from the start of verification page appearance, expires, as set by Builder.setTimeout.

{
  "subject": "Verification.Timeout",
  "data": {
    "message": "Verification process has been timeout."
  }
}

Verification.Verbose

This message will be posted when the active liveness instruction changes.

{
  "subject": "Verification.Verbose",
  "data": {
    "service": "liveness",
    "command": CURRENT_INSTRUCTION,
    "status": MATCHED_FRAMES,
  }
}

📘

Note

• CURRENT_INSTRUCTION is the new or current instruction of the active liveness, such as see_straight, look_left, look_right, or open_mouth.
• MATCHED_FRAMES is the frame count that the face matches the current instruction. It will be reset when the face doesn't match the current instruction consecutively. Format: ${counter}/7.